The Panelist Podcast on Change, Leadership, and What It Takes to Move People Forward
Shifting Pathways is a panelist podcast bringing together practitioners and industry leaders for honest, practical conversations on AI, organizational transformation, and what human-centered change actually looks like across industries, at every level. The panelist format means every episode is a real roundtable, not an interview, bringing multiple perspectives to every topic.
If you lead people through change, whether it is a technology implementation, a process overhaul, an AI rollout, or a full organizational transformation, this podcast is built for you. We talk about what works, what does not, and what it really takes to bring people along.
Latest Episodes
Each episode is a real roundtable bringing multiple practitioners and leaders together to navigate the human side of transformation. No single perspective. No rehearsed answers. Just honest conversation.
Operationalizing AI in High-Risk Environments
What does it really take to operationalize AI where the stakes are high and the margin for error is low? This episode brings together leaders navigating AI adoption in complex, high-accountability environments and explores what human-centered implementation actually requires.
Healthcare Execution in the Age of AI
Healthcare organizations are under enormous pressure to adopt AI quickly while maintaining patient trust, staff readiness, and regulatory compliance. This episode explores what execution actually looks like at the intersection of healthcare and AI.
How CX Metrics Could Evolve to Better Capture the Human Side of Change
Available as audio on Spotify. In this panelist conversation we explore how customer experience metrics are evolving and what it would take to truly measure the human side of change, not just the transactional outcomes.
AI for CX: How to Diagnose, Design, and Sustain Change
A practical conversation on how organizations can use AI to improve customer experience without losing the human side of change. What does it take to diagnose the real problem, design the right solution, and sustain adoption over time?
Sapna Sheth
Sapna Sheth is a CCMP Certified Change Management Professional, founder of Lotus AI Consulting LLC, and a practitioner with over 20 years of operational leadership across healthcare, government, technology, and nonprofits.
Shifting Pathways grew out of Sapna's belief that the best conversations about change happen between multiple practitioners who are actually in the work. The panelist format was a deliberate choice, because no single voice has all the answers. Real talk, multiple perspectives, and honest conversation about what it takes to move people, organizations, and systems forward.
Each episode is a roundtable Sapna wishes she had access to earlier in her career. She hopes it does the same for you.
Want to Be a Guest on Shifting Pathways?
If you are a practitioner, leader, or changemaker with a story worth sharing, we would love to hear from you.